Job Description
Join our dynamic team at ConnectSphere Solutions! We're hosting a hiring event for entry-level call center positions across Florida and Virginia. No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible schedules, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers seeking stable, rewarding work.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to type 30+ WPM with accuracy
- Reliable internet connection for remote/hybrid options
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Willingness to work flexible shifts including evenings/weekends