Job Description
Ready to launch your career? Join our exclusive hiring event for entry-level Call Center Representatives in Portland, OR! No experience required—we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible schedules, and a supportive team environment.
As a key member of our customer service team, you’ll handle inbound/outbound calls, resolve inquiries, and deliver exceptional experiences. This is your chance to grow with a company that invests in talent. Apply today and start your journey tomorrow!
Responsibilities
- Answer customer inquiries via phone, email, and chat
- Resolve issues using company protocols and resources
- Document interactions accurately in CRM systems
- Meet performance metrics (call time, quality scores)
- Collaborate with team leads for continuous improvement
- Adhere to compliance and security guidelines
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- No prior experience required
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Basic typing proficiency (25+ WPM)
- Pass background check and drug screening