Job Description
Start your customer service career with no experience required! Customer Connect Solutions is urgently hiring Call Center Representatives in Cleveland, OH. Join our dynamic team and enjoy competitive pay, comprehensive training, and rapid career growth.
Hiring Event Details:
- Date: October 10, 2023
- Time: 9:00 AM - 4:00 PM
- Location: 200 Public Square, Suite 500, Cleveland, OH 44101
Bring your resume and valid ID for on-the-spot interviews! No experience needed – we provide full training.
What We Offer:
- Starting pay: $15-$18/hour
- Health, dental & vision insurance
- 401(k) with company match
- Paid time off & holidays
- Clear career advancement path
Responsibilities
- Handle inbound/outbound customer calls professionally
- Resolve inquiries using product knowledge databases
- Document interactions accurately in CRM systems
- Meet performance metrics (call handling time, CSAT)
- Participate in ongoing skill development programs
- Collaborate with team members to resolve complex issues
- Uphold brand voice and service standards
Qualifications
- High school diploma or equivalent (or enrolled)
- Exceptional verbal communication skills
- Ability to thrive in fast-paced environments
- Basic computer proficiency (typing, navigation)
- Positive attitude and customer-first mindset
- Flexibility for evening/weekend shifts
- No prior experience required!