Job Description
Are you ready to start a rewarding career without waiting weeks for a background check? Apex Support Solutions is hosting a Hiring Event in Long Beach, CA for passionate individuals ready to join our growing team. We specialize in top-tier customer support and are looking for people who want to grow.
Why Join Us?
- Fast Hiring: Walk-in interviews available during our event.
- No Experience Necessary: We provide full training.
- Competitive Pay: Earn $18.00 - $22.00 per hour with performance bonuses.
- Growth Opportunities: Clear pathways from Entry-Level to Management.
We are looking for friendly, reliable individuals who want to make a difference in our customers' lives every day.
Responsibilities
- Answer incoming customer calls and emails with a friendly, professional tone.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction scores.
- Input and update customer account information accurately into our CRM system.
- Follow up with customers to ensure their issues have been resolved.
- Collaborate with team members to improve departmental processes.
- Adhere to all company policies, scripts, and compliance regulations.
Qualifications
- High school diploma or GED equivalent (or currently pursuing).
- Basic computer skills and ability to navigate multiple windows.
- Excellent verbal communication skills.
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and a quiet workspace (if working remotely).
- Must be 18 years of age or older.