Job Description
Join Our Team as a Customer Service Representative
We are looking for motivated individuals to join our dynamic call center team in Milwaukee, WI. We offer immediate openings for entry-level candidates with no prior experience required. If you have great communication skills and a desire to help others, we want to hear from you!
Why Choose Us?
- Immediate Start: Begin your career within days of applying.
- No Experience Needed: Comprehensive training provided on-site.
- Competitive Pay: Earn between $17.00 and $22.00 per hour based on shift availability.
- Benefits: Medical, dental, and vision insurance available after 60 days.
Responsibilities
- Answer inbound and outbound customer calls in a professional and courteous manner.
- Resolve customer inquiries and complaints efficiently to ensure high satisfaction.
- Accurately document customer interactions and account information in the CRM system.
- Identify opportunities to upsell products or services to existing clients.
- Collaborate with team leads to improve call handling times and quality scores.
- Stay updated on product knowledge and policy changes to assist customers effectively.
Qualifications
- High school diploma or equivalent (GED) required.
- Excellent verbal communication and active listening skills.
- Ability to multitask and work in a fast-paced, high-volume environment.
- Basic computer proficiency and typing skills (40+ WPM).
- Reliable internet connection and computer equipment (if remote role).
- A positive attitude and willingness to learn.