Job Description
Are you a motivated high school student looking for your first job in Arlington? Arlington Connect Support is looking for energetic, friendly, and reliable individuals to join our team as Call Center Representatives.
We specialize in providing top-tier customer service and understand the unique needs of our younger workforce. We offer a supportive environment, flexible scheduling, and a chance to build professional communication skills that will last a lifetime.
Why Join Us?
- Teens Welcome: No prior experience required—just bring your positive attitude!
- Flexible Schedule: Perfect for balancing school and work.
- Competitive Pay: Earn $15.00 - $18.00 per hour.
- Training Provided: Get fully trained on our systems from day one.
Responsibilities
- Answer incoming customer calls and resolve inquiries in a professional manner.
- Assist customers with product information, billing questions, and troubleshooting.
- Document customer interactions and feedback accurately in our CRM system.
- Collaborate with team leads to meet daily performance and quality goals.
- Maintain a polite, patient, and empathetic tone during all communications.
- Adhere to company scripts and quality assurance standards.
Qualifications
- Must be at least 16 years of age.
- Currently enrolled in high school, GED program, or recently graduated.
- Basic computer literacy and typing skills.
- Strong verbal communication and active listening abilities.
- Ability to work a part-time schedule, including evenings and weekends.
- Reliable transportation to our Arlington, TX location.