Job Description
Join our dynamic team as a Client Service Associate and become the cornerstone of our client experience at Premier Solutions Group. We're seeking a passionate professional to deliver exceptional service while supporting our growing client base in Kansas City. This immediate opening offers competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment. If you thrive in fast-paced settings and excel at building relationships, apply today to start your journey with us!
Responsibilities
- Deliver outstanding client support via phone, email, and in-person interactions
- Manage client accounts, resolve inquiries, and process transactions efficiently
- Collaborate with internal teams to ensure seamless service delivery
- Maintain accurate client records and documentation in CRM systems
- Identify opportunities for process improvements and client retention
- Contribute to team goals by meeting service metrics and targets
- Stay updated on product knowledge and company policies
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service or client support experience
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Exceptional communication and problem-solving skills
- Ability to multitask and prioritize in high-pressure situations
- Strong attention to detail and organizational abilities
- Positive attitude with a client-first mindset