Job Description
Join our dynamic team as a Client Service Associate and kickstart your career in customer service! We're seeking motivated teens passionate about helping others and developing professional skills in a supportive environment. Perfect for students seeking flexible hours after school or on weekends. Gain hands-on experience while making a positive impact in your community.
Responsibilities
- Provide exceptional customer service via in-person, phone, and digital channels
- Assist clients with account inquiries, transactions, and service requests
- Maintain accurate client records and documentation
- Collaborate with team members to resolve service issues efficiently
- Support community outreach initiatives and youth programs
- Adhere to all company policies and security protocols
Qualifications
- Must be 16-19 years old and enrolled in high school or equivalent
- Strong communication and interpersonal skills
- Basic proficiency with digital tools (email, social media, office software)
- Ability to multitask and prioritize in a fast-paced setting
- Positive attitude and eagerness to learn new skills
- Reliable transportation to our downtown NYC location
- Previous customer service experience preferred but not required