Job Description
Join Chicago's leading youth development program as a Client Service Associate! We're seeking motivated teens to deliver exceptional customer experiences while building professional skills. This flexible part-time role is perfect for high school students seeking real-world experience in a supportive environment.
Our team values diversity, growth, and community impact. As a Client Service Associate, you'll become part of a dynamic network of young professionals gaining hands-on experience in customer relations, communication, and problem-solving – all while earning competitive wages and building your resume.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve client inquiries with patience and professionalism
- Maintain organized client records and documentation
- Collaborate with team members to ensure seamless operations
- Contribute to a positive, inclusive work environment
- Participate in quarterly skill-building workshops
Qualifications
- Must be 16-19 years old and currently enrolled in high school
- Strong communication and interpersonal skills
- Basic computer proficiency (email, Microsoft Office)
- Ability to work evenings and weekends (15-20 hours/week)
- Positive attitude and willingness to learn
- Reliable transportation to downtown Chicago location
- Previous customer service experience preferred but not required