Job Description
Join Innovate Youth Services as a Client Service Associate and kickstart your career in customer service! We're seeking motivated teens (16-19) to deliver exceptional support in our dynamic San Jose headquarters. This role offers flexible scheduling, mentorship, and real-world experience in a fast-paced tech environment. Perfect for building communication skills while earning competitive pay and gaining resume-worthy experience.
Responsibilities
- Provide friendly, efficient customer support via phone, email, and in-person
- Process transactions and maintain accurate client records
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to ensure seamless service delivery
- Assist with event coordination and community outreach initiatives
- Contribute to process improvement for teen-focused services
Qualifications
- Must be 16-19 years old and authorized to work in the US
- Excellent verbal communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic proficiency with Microsoft Office Suite
- Ability to work weekends and evenings (up to 20 hours/week)
- Positive attitude and willingness to learn new systems
- High school student or recent graduate preferred