Job Description
Join our dynamic team as a Client Service Associate at YouthConnect Solutions – where teen talent meets professional growth! We're seeking enthusiastic, tech-savvy teens to deliver exceptional customer experiences at our Fort Worth hub. Perfect for students seeking flexible hours, real-world experience, and mentorship in a supportive environment. No prior experience required – just your positive attitude and willingness to learn!
Responsibilities
- Deliver friendly, efficient customer support via in-person, phone, and digital channels
- Assist clients with account inquiries, service updates, and basic troubleshooting
- Maintain accurate client records using our CRM system
- Collaborate with team to resolve escalations and ensure client satisfaction
- Participate in ongoing training to enhance product knowledge and service skills
- Support community outreach initiatives and teen-focused events
Qualifications
- Must be 16-19 years old and enrolled in high school or GED program
- Strong communication skills with a customer-first mindset
- Basic proficiency with smartphones, tablets, and common software
- Ability to work evenings/weekends (15-20 hours/week)
- Reliable transportation to Fort Worth location
- Positive attitude and eagerness to learn new technologies
- Valid work permit if under 18