Job Description
Join Nashville Youth Services as a Client Service Associate and kickstart your career in customer excellence! We're seeking motivated teens to deliver exceptional service while gaining real-world experience in a supportive environment. Perfect for students seeking flexible hours, this role offers on-the-job training and opportunities for growth within our dynamic team.
Responsibilities
- Provide friendly, professional assistance to clients via phone, email, and in-person
- Manage appointment scheduling and maintain accurate client records
- Resolve inquiries efficiently using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Support community outreach initiatives and youth engagement programs
- Process transactions and maintain organized documentation
Qualifications
- Must be 16-19 years old and enrolled in high school or recent graduate
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems quickly
- Reliable transportation to our downtown Nashville location
- Ability to work weekends and flexible hours (15-20 hrs/week)
- Positive attitude with passion for helping others
- Previous customer service experience preferred but not required