Job Description
Join Future Leaders Houston and kickstart your career in customer service! We're seeking motivated teens passionate about helping others and building professional skills. This part-time role offers flexible scheduling perfect for students, hands-on experience in client interactions, and mentorship from industry professionals. Develop valuable communication and problem-solving abilities while earning competitive wages in a supportive environment.
Responsibilities
- Deliver exceptional client service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records using our CRM system
- Collaborate with team members to resolve client inquiries efficiently
- Assist with administrative tasks including data entry and document management
- Support marketing initiatives through client outreach and feedback collection
- Adhere to company policies while maintaining a positive brand image
Qualifications
- Must be 16-19 years old and currently enrolled in high school
- Strong verbal communication skills with a friendly, approachable demeanor
- Basic proficiency in Microsoft Office Suite and digital tools
- Ability to work collaboratively in a fast-paced team environment
- Reliable transportation and consistent availability for weekend shifts
- Previous customer service or volunteer experience preferred
- Passion for helping others and eagerness to learn new skills