Job Description
Join our dynamic team as a Client Service Associate and kickstart your career while making a difference in your community! We're seeking energetic teens in Kansas City, MO to deliver exceptional service to our diverse clientele. This role offers flexible scheduling, hands-on experience, and opportunities for growth. Perfect for students looking to build transferable skills in communication, problem-solving, and teamwork. Enjoy a supportive environment where your contributions are valued, and gain real-world experience that looks great on college applications and future resumes!
Responsibilities
- Provide exceptional in-person and digital customer support via phone, email, and chat
- Assist clients with account inquiries, billing questions, and service requests
- Process transactions accurately and maintain organized client records
- Collaborate with team members to resolve complex client issues efficiently
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to a positive team culture through proactive communication
- Support marketing initiatives through client engagement and feedback collection
Qualifications
- Must be 16-19 years old and enrolled in high school or equivalent program
- Strong communication skills with ability to connect with diverse clients
- Basic computer proficiency (email, Microsoft Office, CRM systems)
- Ability to work flexible hours including evenings and weekends
- Excellent problem-solving skills and attention to detail
- Positive attitude with commitment to exceptional service standards
- Valid work permit (if under 18) and reliable transportation
- Previous customer service experience preferred but not required