Job Description
Join Sacramento Youth Development Centers as a Client Service Associate and kickstart your career while making a real impact! We're seeking motivated teens aged 16-18 to deliver exceptional customer experiences in our vibrant community hub. This flexible part-time role offers valuable professional development, competitive pay, and a supportive environment perfect for building foundational skills. No prior experience required – just your enthusiasm and dedication to serving others!
Responsibilities
- Provide warm, professional customer support via phone, email, and in-person interactions
- Assist clients with account inquiries, service requests, and basic troubleshooting
- Maintain accurate client records using our secure digital systems
- Collaborate with team members to resolve service issues efficiently
- Support community outreach initiatives and youth program coordination
- Contribute to a positive, inclusive workplace culture
Qualifications
- Must be 16-18 years old and enrolled in high school or recent graduate
- Strong communication skills with approachable, friendly demeanor
- Basic computer proficiency (email, Microsoft Office)
- Ability to work flexible weekday/weekend shifts (15-20 hrs/week)
- Reliable transportation to our downtown Sacramento location
- Eagerness to learn and grow in a professional setting
- Positive attitude and commitment to teamwork