Job Description
Join our dynamic team as a Client Service Associate and kickstart your professional journey! We're seeking motivated teens in Charlotte to deliver exceptional customer experiences while developing valuable real-world skills. This flexible part-time role offers paid training, mentorship opportunities, and a supportive environment perfect for building your resume. Whether you're exploring career paths or seeking meaningful work experience, our program equips you with tools for future success.
Responsibilities
- Deliver friendly, professional customer support via phone, email, and in-person interactions
- Process transactions accurately using our digital systems while maintaining data integrity
- Collaborate with team members to resolve client inquiries and escalations
- Assist with inventory management and operational tasks to ensure smooth daily workflows
- Participate in ongoing training sessions to enhance product knowledge and service techniques
- Contribute to a positive team culture through proactive communication and collaboration
Qualifications
- Must be 16-19 years old and enrolled in high school or pursuing GED equivalency
- Strong verbal communication skills with approachable, customer-focused demeanor
- Basic computer proficiency with ability to learn digital systems quickly
- Reliable transportation to our Charlotte location with flexible weekday availability
- Positive attitude with eagerness to learn and problem-solve independently
- Ability to work in a fast-paced environment while maintaining attention to detail
- Previous customer service or volunteer experience preferred but not required