Job Description
Join YouthConnect Services and kickstart your career in client service! We're seeking energetic, tech-savvy teens to deliver exceptional customer experiences in our Raleigh-based retail environment. This flexible part-time role offers real-world experience, competitive pay, and opportunities for growth—all while building your resume. Perfect for students seeking summer employment or after-school hours!
Responsibilities
- Deliver friendly, efficient customer service via in-person and digital channels
- Process transactions accurately using POS systems and maintain organized records
- Assist clients with product inquiries, returns, and service escalations
- Collaborate with team members to ensure seamless store operations
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to a positive team environment through active communication
Qualifications
- Must be 16-19 years old with authorization to work in the US
- High school student or recent graduate preferred
- Basic computer literacy and comfort with digital tools
- Strong communication skills with a customer-first mindset
- Reliable transportation and flexible availability (evenings/weekends)
- Positive attitude and ability to thrive in fast-paced environments
- No prior experience required—training provided!