Job Description
Join our award-winning team at Premiere Customer Solutions and experience the future of work with daily pay options! We're hosting an exclusive hiring event for motivated Customer Service Representatives in Detroit, MI. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your growth.
Why You'll Love Working With Us:
- Same-day pay through our innovative payment system
- Comprehensive health benefits (Day 1 eligibility)
- Career advancement opportunities
- Modern downtown Detroit workspace
- Recognition programs for top performers
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (CSAT, resolution rates)
- Collaborate with team members to improve service quality
- Participate in quarterly training and upskilling workshops
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficient with Microsoft Office and CRM software
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Positive attitude with customer-first mindset
- Available for weekday shifts (including evenings)