Job Description
Join our award-winning customer service team and launch your career without prior experience! We're seeking friendly, tech-savvy individuals to provide exceptional support to Detroit and Florida clients from home. As a LocalCare Solutions representative, you'll become the voice of our brand while enjoying flexible hours, comprehensive training, and uncapped growth potential. No experience? No problem! We invest in your success with paid certification programs and ongoing mentorship.
Why Join Us?
- 100% remote work opportunity
- Health/dental/vision benefits from Day 1
- Monthly performance bonuses
- Professional development stipend
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Process orders, returns, and service requests
- Maintain detailed customer interaction records
- Collaborate with team leads to improve service quality
- Complete quarterly product knowledge assessments
Qualifications
- No experience required - training provided
- High school diploma or equivalent
- Minimum 25 WPM typing speed
- Reliable high-speed internet connection
- Quiet, dedicated home workspace
- Available to work evenings/weekends
- Authorized to work in the US