Job Description
Join our award-winning team as a Customer Service Representative with paid training and weekly pay! No experience needed – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, benefits, and a supportive environment in Jacksonville's thriving business district.
What We Offer:
- 2-week paid training program
- Weekly paychecks
- Health/dental/vision benefits
- Career advancement opportunities
- Flexible scheduling options
Responsibilities
- Handle inbound/outbound customer calls and inquiries
- Resolve issues using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Collaborate with team members to improve processes
- Meet/exceed performance metrics (quality, speed)
- Upsell products/services when appropriate
- Maintain positive brand image through professional communication
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (typing, internet, email)
- Ability to work flexible shifts including weekends
- Pass background/drug screening
- Must be authorized to work in the US
- Positive attitude with customer-first mindset