Job Description
Join our award-winning team as a Customer Service Representative and experience the difference weekly pay makes! We're hiring passionate professionals in Ohio and Texas for immediate start roles with competitive compensation and growth opportunities.
Why Choose Us?
- Weekly direct deposit paychecks
- Comprehensive paid training
- Health/dental/vision benefits (after 60 days)
- Tuition reimbursement program
- Referral bonuses up to $1,000
Responsibilities
- Handle 50+ customer interactions daily via phone/email/chat
- Resolve billing inquiries and service issues with empathy
- Document all interactions in Salesforce CRM system
- Meet/exceed 95% customer satisfaction targets
- Collaborate with cross-functional teams on complex cases
- Adhere to strict compliance protocols (HIPAA/FERPA)
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient in Microsoft Office and CRM platforms
- Typing speed: 40+ WPM with 95% accuracy
- Ability to work flexible shifts (evenings/weekends)
- Bilingual (English/Spanish) candidates highly valued
- Pass background check and drug screen