Job Description
Immediate Hire Opportunity in Oklahoma City, Ohio! Join our dynamic team as a Customer Service Representative and kickstart your career with paid training and competitive compensation. We're seeking passionate individuals to deliver exceptional support experiences.
Why You'll Love Working With Us:
- Immediate start with no prior experience required
- Comprehensive paid training to build your skills
- Competitive hourly pay + performance incentives
- Modern, collaborative work environment
- Clear career advancement pathways
Make a real impact while developing transferable communication and problem-solving skills. Apply today to begin your journey with us!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and service requests
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics (CSAT, resolution times)
- Identify upsell opportunities based on customer needs
- Participate in ongoing training and quality initiatives
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Ability to navigate multiple software systems
- Empathy and patience in customer interactions
- Problem-solving aptitude with attention to detail
- Flexible schedule including evenings/weekends
- No prior experience necessary (training provided)