Job Description
Join our award-winning customer service team and get paid daily! We're seeking enthusiastic Customer Service Representatives in Oklahoma City to deliver exceptional support to our growing client base. Enjoy immediate start, flexible scheduling, and a dynamic work environment where your contributions are recognized daily. Perfect for career changers and experienced professionals alike, this role offers growth opportunities across our California and Oklahoma locations.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and update account information accurately
- Document interactions in CRM systems while maintaining confidentiality
- Collaborate with team members to resolve complex escalations
- Meet daily performance metrics including call quality and resolution times
- Participate in ongoing product and service training
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in call center or retail
- Strong typing skills (40+ WPM) and proficiency with Microsoft Office
- Excellent communication and problem-solving abilities
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and resilience in high-pressure situations
- Background check and drug screening required