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Customer Service 🏢 Part Time ⭐️ Verified

Customer Service Representative - Entry Level

ConnectPhilly Solutions
Philadelphia
Estimated Salary
USD 15 – USD 18
Live Update
23 Juni 2026
Deadline
23 Jun 2027

Job Description

Are you a motivated high school student or recent graduate looking for a rewarding part-time job in Philadelphia? ConnectPhilly Solutions is looking for friendly, reliable individuals to join our dynamic customer support team. We pride ourselves on providing exceptional service and offer a supportive environment for young professionals to grow their skills while earning a competitive wage.

As a Call Center Representative, you will be the friendly voice of our brand, helping customers resolve their issues and answering questions. We value reliability, a positive attitude, and a willingness to learn. Join us in making a difference in the Philadelphia community!

Responsibilities

  • Answer inbound and outbound customer calls with a professional and friendly tone.
  • Resolve customer inquiries and complaints efficiently and accurately.
  • Process orders, returns, and account information using our CRM software.
  • Document customer interactions and feedback in the call center database.
  • Identify and escalate complex issues to senior management when necessary.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Collaborate with team members to improve overall service quality.

Qualifications

  • Must be at least 16 years old.
  • Excellent verbal communication skills and a clear speaking voice.
  • Ability to multitask and manage time effectively.
  • Reliable transportation to the Philadelphia office.
  • Basic computer literacy and typing skills.
  • Ability to work evenings, weekends, or holidays as needed.
  • High school diploma or currently enrolled in high school.

Required Skills

Customer Service Communication Phone Support Problem Solving Active Listening

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