Job Description
Are you looking for a rewarding career in Customer Service with opportunities for advancement?
Apex Solutions Group is hosting a special Hiring Event in Philadelphia, PA, and we are looking for enthusiastic individuals to join our team. Whether you are entering the workforce for the first time or looking for a change, we provide the training you need to succeed. We are actively recruiting for roles available across North Carolina and Pennsylvania.
What We Offer:
- Competitive hourly pay ($16 - $19/hr)
- No prior experience required
- Comprehensive training program
- Opportunities for career growth
- Supportive team environment
Apply today and take the first step towards your new future!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
- Process orders, returns, and exchanges accurately using our CRM software.
- Update customer records and maintain a high level of data accuracy.
- Collaborate with the sales and support team to ensure customer satisfaction.
- Assist with administrative tasks and document interactions as required.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Strong computer literacy, including proficiency with Windows and Microsoft Office Suite.
- A friendly, patient, and professional demeanor.
- Ability to work in a fast-paced, dynamic environment.
- Reliable transportation is preferred.