Job Description
Join Houston's fastest-growing customer service team! We're immediately hiring passionate individuals to deliver exceptional support experiences. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Houston. No prior experience required – we provide paid training and career growth opportunities. Start your rewarding career today!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics (call time, resolution rate)
- Participate in ongoing training programs
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Proficient with Windows OS and CRM software
- Ability to work flexible shifts (including weekends)
- Clear and articulate verbal communication
- Typing speed of 35+ WPM
- Pass background and drug screening