Job Description
Join our award-winning team as a Customer Service Representative in Kansas City, MO! We're seeking passionate individuals for immediate hire to deliver exceptional customer experiences. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized. Start your career today!
What We Offer:
- Immediate start opportunity
- Health, dental, and vision insurance
- 401(k) with company match
- Paid training and career development
- Flexible scheduling options
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for resolution time
- Stay updated on product knowledge
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Excellent communication skills
- Strong problem-solving abilities
- Proficient with Microsoft Office
- Ability to multitask in fast-paced environment