Job Description
Join our dynamic Nashville team as a Local Customer Service Representative and make an immediate impact! We're seeking passionate individuals to deliver exceptional support to our community. Enjoy weekly paychecks and a supportive environment where your growth is prioritized. Perfect for those ready to start right away and build a rewarding career in customer service.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficiency with Microsoft Office and CRM software
- Positive attitude and adaptability to change