Job Description
Join ConnectCare Solutions at our exclusive hiring event for entry-level call center professionals! We're seeking motivated individuals to launch their careers in customer service – no experience required. Enjoy comprehensive training, competitive benefits, and a supportive team environment. Perfect for recent graduates or career changers seeking stable employment with growth opportunities.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to improve customer experiences
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and active listening skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and willingness to learn
- Reliable transportation to our Washington, PA location