Job Description
Join our award-winning customer support team as a Customer Service Representative with PAID TRAINING and WEEKLY PAY! We're seeking passionate individuals in Georgia to deliver exceptional service while building rewarding careers.
Why You'll Love Working With Us:
- Comprehensive 4-week paid training program ($18.50/hour during training)
- Weekly paychecks with direct deposit
- Health benefits, 401(k) matching, and career advancement paths
- Modern downtown Atlanta office with free parking
Perfect for career changers or recent graduates! No experience necessary – we'll teach you everything you need to succeed.
Responsibilities
- Resolve customer inquiries via phone, email, and live chat
- Document interactions in CRM systems with 99% accuracy
- Meet/exceed monthly performance metrics (CSAT, AHT)
- Collaborate with team leads to resolve complex escalations
- Participate in ongoing product knowledge workshops
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication skills in English
- Ability to type 35+ WPM with high accuracy
- Reliable transportation to downtown Atlanta office
- Comfortable working in fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Positive attitude with problem-solving mindset