Job Description
Launch Your Career with Paid Training & Weekly Paychecks
Are you looking for a rewarding career where your hard work is recognized immediately? Horizon Support Solutions is expanding our team in Jacksonville, FL, and we are looking for driven individuals to join our Customer Service department. We are proud to offer a comprehensive Paid Training Program to ensure you have all the tools you need to succeed.
Join a company that values integrity, growth, and employee satisfaction. With our weekly pay structure, you won't have to wait weeks to see the fruits of your labor. This is an excellent opportunity for those seeking a stable, high-converting environment with clear paths for advancement.
What We Offer
- Competitive Pay: $16.00 - $20.00 per hour based on experience.
- Weekly Pay: Get paid every Friday with no waiting.
- Paid Training: Zero risk, learn the ropes while earning.
- Modern Work Environment: State-of-the-art facility in the heart of Jacksonville.
- Career Growth: Internal promotion opportunities available immediately.
Responsibilities
- Resolve Inquiries: Handle a high volume of customer calls and emails with professionalism and empathy.
- Problem Solving: Identify customer needs and provide accurate solutions to issues or complaints.
- Data Management: Accurately update and maintain customer records within our CRM systems.
- Product Advocacy: Promote our services effectively and assist customers with purchases.
- Team Collaboration: Work closely with supervisors and team members to meet daily performance targets.
- Feedback Loop: Relay important customer feedback to management to help improve our services.
Qualifications
- Communication: Excellent verbal and written communication skills.
- Experience: Previous customer service experience is a plus, but we provide training for motivated candidates.
- Computer Skills: Basic computer proficiency and typing speed.
- Reliability: Ability to work a full-time schedule, including weekends and holidays if required.
- Attitude: A positive, patient, and solution-oriented mindset.
- Education: High school diploma or GED equivalent required.