Job Description
Join our dynamic team at San Antonio Youth Services and kickstart your career in customer service! We're seeking motivated teens aged 16+ to deliver exceptional support while developing valuable real-world skills. Perfect for students seeking flexible hours after school or during weekends. Enjoy a supportive environment, competitive pay, and opportunities for growth—all while making a positive impact in your community.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, scheduling, and service issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Uphold company standards for customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- Must be 16 years or older
- High school student or recent graduate
- Excellent verbal and written communication skills
- Basic computer proficiency (email, MS Office)
- Positive attitude with strong problem-solving abilities
- Ability to work flexible hours including weekends
- No prior experience required—training provided