Job Description
Join Urban Retail Group as a Customer Service Representative and kickstart your career while still in school! We're seeking energetic teens passionate about helping others to join our Oklahoma City team. Gain valuable real-world experience, develop professional skills, and enjoy a flexible schedule tailored around your classes. Our supportive environment offers paid training, advancement opportunities, and a fun, inclusive culture perfect for first-time job seekers.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Resolve customer inquiries and concerns with patience and professionalism
- Assist with inventory management and store operations
- Collaborate with team members to maintain a positive shopping experience
- Follow company policies while maintaining a friendly demeanor
- Participate in ongoing training and skill development
Qualifications
- Must be 16-19 years old (high school students welcome!)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Reliable transportation and consistent availability
- Positive attitude and eagerness to learn
- Ability to work evenings and weekends
- No prior experience required – we provide comprehensive training