Job Description
Join our award-winning customer service team in Jacksonville, FL! We're seeking enthusiastic Part-Time Customer Service Representatives to deliver exceptional experiences. Enjoy flexible schedules and comprehensive paid training to launch your career in customer support. No prior experience required – we provide all tools for success!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Process orders and transactions accurately
- Document interactions in CRM systems
- Meet performance metrics for response time and resolution
- Collaborate with team members on complex cases
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Punctual and reliable attendance
- Positive attitude with customer-first mindset
- Must pass background check
- Available for evening/weekend shifts