Job Description
Join our dynamic team at El Paso Youth Connect and kickstart your career in customer service! We're seeking motivated teens aged 16-18 to provide exceptional support to our diverse clientele. This flexible part-time role offers real-world experience, competitive pay, and opportunities for growth. Perfect for students looking to build communication skills while making a positive impact in our community. Enjoy a supportive environment with training, mentorship, and schedule flexibility around school commitments.
Responsibilities
- Deliver friendly, professional assistance via phone, email, and in-person interactions
- Resolve customer inquiries and concerns with empathy and efficiency
- Process transactions and maintain accurate records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for quality and customer satisfaction
Qualifications
- Must be 16-18 years old and enrolled in high school or GED program
- Excellent verbal communication skills in English and Spanish
- Basic computer proficiency and ability to learn new systems quickly
- Strong problem-solving abilities and attention to detail
- Positive attitude and commitment to teamwork
- Reliable transportation to our El Paso location
- Ability to work evenings and weekends (15-20 hours/week)