Job Description
Launch your career with NOLA Youth Services! We're seeking enthusiastic teen Customer Service Representatives to join our dynamic team in New Orleans. This part-time role offers flexible scheduling perfect for students, plus valuable real-world experience that looks amazing on college applications. Build confidence, develop communication skills, and join a supportive community that celebrates young talent. Why join us? • Mentorship from industry professionals • Opportunities for advancement • Fun team events • Paid training • Discounted local perks. Ready to start your journey?
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using CRM systems
- Collaborate with team members to improve service quality
- Document interactions accurately in customer databases
- Uphold company values during all customer interactions
- Participate in ongoing training sessions
- Assist with special projects and community initiatives
Qualifications
- Must be 16-19 years old and enrolled in high school or recent graduate
- Excellent communication and problem-solving skills
- Basic computer proficiency (MS Office, web navigation)
- Ability to work 15-20 hours weekly after school/weekends
- Positive attitude and willingness to learn
- Valid Louisiana work permit if under 18
- Reliable transportation to downtown location