Job Description
Join Houston's premier youth development program as a Customer Service Representative! We're seeking motivated teens (16-19) to build essential skills while serving our community. Enjoy flexible scheduling, paid training, and a fun team environment. This role is perfect for students seeking summer work, after-school hours, or weekend shifts. Gain real-world experience in communication, problem-solving, and digital tools while earning competitive wages. Our supportive culture celebrates growth and offers advancement opportunities for dedicated team members.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process orders, returns, and account inquiries accurately
- Utilize CRM systems to maintain customer records
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and satisfaction
- Participate in ongoing training to enhance skills
- Represent company values with professionalism and enthusiasm
Qualifications
- Must be 16-19 years old (Texas labor law compliant)
- Strong communication and active listening skills
- Basic computer proficiency (typing, email, navigation)
- Ability to work flexible shifts including weekends
- High school student or recent graduate preferred
- Positive attitude and problem-solving mindset
- No prior experience required – full training provided
- Must have reliable transportation