Job Description
Launch your career with Fresno's teen-focused customer service opportunity! We're seeking energetic individuals aged 16-19 to join our dynamic support team. Gain real-world experience in communication, problem-solving, and digital tools while building a professional network. Enjoy flexible scheduling around school hours, paid training, and a supportive environment designed to help young professionals thrive. Perfect for developing transferable skills for future career paths in retail, tech, or business.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat for local clients
- Resolve inquiries efficiently using CRM systems and knowledge bases
- Document interactions and maintain accurate case records
- Collaborate with team members to improve service quality
- Participate in ongoing training sessions for skill development
- Uphold company values and brand standards in all communications
Qualifications
- Must be 16-19 years old and enrolled in high school or equivalent
- Strong verbal communication skills and positive attitude
- Basic computer literacy and willingness to learn new software
- Ability to work evenings/weekends (15-20 hours/week)
- Valid California work permit if under 18
- No prior experience required—training provided