Job Description
Are you a motivated high school student or recent graduate in Jacksonville looking for your first job? JaxConnect Solutions is looking for energetic and friendly Call Center Representatives to join our growing team!
We offer a fantastic opportunity to gain real-world work experience in a supportive environment. Whether you are looking to earn money for school, a car, or just save for the future, we have flexible schedules that fit around your classes.
Why Choose Us?
- Competitive Pay: Earn between $12.00 and $16.00 per hour.
- Flexible Hours: Perfect for balancing work and school.
- No Experience Needed: We provide full training.
- Modern Environment: Work in a supportive team setting.
Join us and start building your professional resume today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, order status, and account questions.
- Document all interactions accurately in our CRM system.
- Collaborate with team leads to resolve complex customer issues.
- Adhere to company call scripts and quality assurance standards.
Qualifications
- Must be at least 16 years old and currently enrolled in high school or a recent graduate.
- Reliable access to a high-speed internet connection or ability to commute to our Jacksonville office.
- Basic computer literacy and typing skills.
- Strong verbal communication skills and a friendly, patient demeanor.
- Ability to work a part-time schedule, including evenings and weekends.