Job Description
Are you a friendly, outgoing teen looking to kickstart your career in a dynamic environment?
Pacific Coast Communications is seeking enthusiastic Customer Service Representatives to join our vibrant team in Portland, OR. We specialize in providing top-tier support and understand the unique needs of our younger workforce. We offer flexible scheduling, competitive pay, and a supportive environment perfect for high school students and college students looking to gain valuable experience.
Why You’ll Love Working Here:
If you have a great attitude and a desire to help others, apply today!
Pacific Coast Communications is seeking enthusiastic Customer Service Representatives to join our vibrant team in Portland, OR. We specialize in providing top-tier support and understand the unique needs of our younger workforce. We offer flexible scheduling, competitive pay, and a supportive environment perfect for high school students and college students looking to gain valuable experience.
Why You’ll Love Working Here:
- Competitive Pay: Earn $15 - $18 per hour with performance bonuses.
- Flexible Scheduling: We work around your school and extracurricular schedule.
- No Experience Required: We provide comprehensive training to get you up to speed.
- Modern Tools: Work with the latest CRM technology in a supportive remote or hybrid setting.
If you have a great attitude and a desire to help others, apply today!
Responsibilities
- Answer incoming customer calls and emails with a professional and friendly demeanor.
- Assist customers with inquiries regarding products, services, and account information.
- Resolve customer complaints and issues efficiently while maintaining a positive tone.
- Input accurate data into our internal database and call tracking systems.
- Follow standard operating procedures and scripts while adapting to customer needs.
- Collaborate with the support team to improve service quality and response times.
Qualifications
- Must be at least 16 years old.
- Excellent verbal communication and active listening skills.
- Basic computer literacy (typing and navigating web browsers).
- Reliable high-speed internet connection and a quiet workspace.
- Ability to work part-time hours, including weekends and evenings.
- A high school diploma or currently enrolled in high school.