Job Description
Are you a motivated teen looking to kickstart your career? Join our vibrant team at Seattle Youth Opportunities as a Customer Service Representative! This role is designed specifically for young professionals aged 16-18, offering flexible hours and valuable real-world experience. You'll be the friendly face of our brand, helping customers with inquiries, resolving issues, and ensuring exceptional service. Perfect for building your resume while earning competitive pay in Seattle's dynamic business district.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate customer records
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to improve service processes
- Adhere to company policies and confidentiality standards
- Assist with inventory management and store operations
- Participate in ongoing training and development sessions
Qualifications
- Must be 16-18 years old and authorized to work in the US
- Excellent communication and interpersonal skills
- Ability to work weekends and flexible hours (15-25 hrs/week)
- Basic computer proficiency and comfort with digital tools
- Strong problem-solving abilities and attention to detail
- Positive attitude and willingness to learn new systems
- High school student or recent graduate preferred