Job Description
Launch your professional journey with YouthFirst Careers! We're seeking energetic teens in Indianapolis to join our award-winning customer service team. Gain real-world experience, develop essential communication skills, and build your resume while earning competitive wages. Enjoy flexible scheduling around school hours, mentorship from industry leaders, and a vibrant workplace culture that celebrates young talent. No prior experience needed – we provide comprehensive training!
Responsibilities
- Deliver exceptional customer support via phone, chat, and email
- Resolve inquiries efficiently while maintaining brand voice standards
- Collaborate with team members to address complex issues
- Document interactions accurately in our CRM system
- Participate in weekly skill-building workshops
- Contribute ideas for improving teen engagement initiatives
- Represent YouthFirst with professionalism and enthusiasm
Qualifications
- Must be 16-19 years old (proof of age required)
- High school enrollment or recent graduate
- Strong written and verbal communication skills
- Ability to work 15-25 hours weekly (afternoons/weekends)
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and teamwork mindset
- Reliable transportation to downtown Indianapolis
- Interest in developing customer service expertise