Job Description
Are you a motivated teen looking to kickstart your career? Bright Horizons Youth Services is seeking energetic Customer Service Representatives to join our Jacksonville team! We provide flexible schedules perfect for students, comprehensive training, and a supportive environment where you'll develop real-world skills. Join us to make a difference while gaining valuable experience in customer relations.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Resolve customer issues using problem-solving techniques
- Collaborate with team members to ensure seamless service delivery
- Uphold company standards for quality and efficiency
- Participate in ongoing training and skill development
- Assist with special projects and seasonal promotions
Qualifications
- Must be 16-19 years old
- High school student or recent graduate
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work weekends and evenings
- Positive attitude and willingness to learn
- Reliable transportation to Jacksonville location
- Previous customer service experience preferred but not required