Job Description
Join our award-winning customer service team in Jacksonville and enjoy weekly pay with no waiting! We provide comprehensive paid training to set you up for success. As a Customer Service Representative, you'll be the voice of our brand, delivering exceptional support to clients while building rewarding relationships. Enjoy competitive benefits, career growth opportunities, and a dynamic team environment. Start earning weekly and build your future with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for quality and speed
- Collaborate with team members to improve service delivery
- Identify upsell opportunities to enhance customer satisfaction
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or call center experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficient with Microsoft Office and CRM software
- Positive attitude and resilience under pressure
- Must pass background check and drug screening