Job Description
Join Austin's most innovative teen-focused support team! At TeenConnect Solutions, we're revolutionizing customer service with a team of passionate young professionals. This isn't just a job—it's your launchpad into tech and communication careers. Enjoy flexible scheduling around school hours, mentorship from industry leaders, and a vibrant workspace designed for Gen Z. Perfect for building your resume while making real impact!
What you'll love:
- Hybrid work model (3 days office/2 days remote)
- Free professional development workshops
- Exclusive access to tech networking events
- Competitive pay + performance bonuses
Responsibilities
- Delocate customer inquiries via chat, email, and social media
- Troubleshoot technical issues with teen-friendly patience
- Document interactions in our CRM system
- Collaborate with product teams to improve teen experiences
- Maintain positive brand voice across all channels
- Participate in monthly innovation sprints
Qualifications
- Must be 16-19 years old (high school students welcome!)
- Exceptional written & verbal communication skills
- Basic tech proficiency (Google Workspace, social media)
- Positive attitude with problem-solving mindset
- Ability to work 15-25 hours/week (evenings/weekends)
- High school diploma or equivalent (in progress accepted)
- Passion for helping peers and learning new tech