Job Description
Join Express Staffing Solutions and get paid DAILY for your work as a Call Center Agent in Phoenix! We're seeking dynamic professionals to handle inbound customer inquiries for our Fortune 500 clients. Enjoy the flexibility of contract work with immediate compensation – no more waiting for bi-weekly paychecks! Our modern downtown office offers a supportive environment with state-of-the-art technology and performance bonuses. Perfect for students, gig workers, or those seeking supplemental income. Start earning tomorrow with our same-day pay option!
Responsibilities
- Handle high-volume inbound/outbound customer calls with exceptional professionalism
- Resolve billing, technical, and account inquiries using CRM systems
- Meet/exceed daily performance metrics (call volume, quality scores)
- Document interactions accurately in Salesforce and ticketing systems
- Collaborate with team leads to improve customer experience
- Participate in ongoing product and process training
Qualifications
- Minimum 6 months call center or customer service experience
- Strong typing skills (35+ WPM) and computer proficiency
- Excellent verbal communication in English
- Ability to work flexible shifts including evenings/weekends
- Valid government-issued photo ID and SSN for daily pay setup
- Pass background check and drug screening
- Reliable transportation to downtown Phoenix location