Job Description
Join our award-winning call center team and get paid daily! Premiere Call Centers is seeking energetic Customer Service Representatives in Fort Worth to handle inbound/outbound calls for Fortune 500 clients. Enjoy immediate pay, flexible scheduling, and comprehensive training. No experience necessary – we provide all tools for success.
Why Join Us?
- Daily pay via PayActiv (no waiting for weekly checks)
- Weekly bonuses and performance incentives
- Free parking and modern downtown facility
- Health benefits for full-time equivalents
- Clear career advancement path
Responsibilities
- Handle 80+ daily calls with empathy and professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM system
- Meet/exceed quality and productivity metrics
- Collaborate with team members for seamless transitions
- Participate in ongoing coaching sessions
- Adhere to compliance protocols (HIPAA/FERPA)
Qualifications
- High school diploma or equivalent (GED)
- Minimum 18 years of age
- Clear background check (no felonies)
- Reliable transportation to downtown Fort Worth
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts (evenings/weekends)
- Strong communication skills in English/Spanish bilingual a plus
- Positive attitude with problem-solving mindset