Job Description
Join our award-winning customer service team in Portland and get paid daily for your hard work! ConnectServe Solutions is seeking motivated Call Center Agents to start immediately. No experience necessary—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and a dynamic team environment. Work remotely or in our modern downtown Portland office. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries with empathy and efficiency
- Meet daily performance metrics (calls, resolution time)
- Document interactions in CRM systems
- Collaborate with team leads for continuous improvement
- Adhere to compliance protocols and data security standards
- Participate in weekly skill development sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to type 35+ WPM with 95% accuracy
- Reliable internet connection for remote work
- Flexible availability (including weekends/holidays)
- Previous customer service experience preferred
- Proficient with basic computer applications
- Positive attitude and problem-solving mindset