Job Description
Join ExpressCall Staffing and get paid DAILY for your work! We're seeking energetic Call Center Agents in Long Beach to handle inbound customer inquiries for our prestigious healthcare clients. Enjoy flexible shifts, same-day pay, and a supportive team environment. No weekends or holidays required – just reliable weekday availability.
Why Choose Us?
• Daily pay via direct deposit
• Free parking on-site
• Paid training provided
• Performance-based bonuses
• Career advancement opportunities
Responsibilities
- Handle high-volume inbound calls from healthcare members
- Process patient registration and insurance verification
- Resolve billing inquiries with empathy and precision
- Document all interactions in compliance with HIPAA regulations
- Meet daily performance metrics (call quality, speed, accuracy)
- Collaborate with team leads to improve customer experience
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Clear and professional communication skills
- Ability to navigate multiple software systems simultaneously
- Strong typing proficiency (35+ WPM)
- Reliable transportation to Long Beach facility
- Flexibility for weekday shifts (8 AM - 6 PM)
- Background check and drug screen required