Job Description
Join Our Daily Pay Call Center Team in Dallas!
ConnectCare Solutions is hosting an exclusive hiring event for motivated individuals seeking immediate career opportunities with daily pay! We're expanding our customer service team in Dallas and offering competitive hourly rates, comprehensive benefits, and rapid advancement paths. This is your chance to launch a rewarding career in one of Texas' most dynamic industries.
Why Join Us?
- Daily pay options - get paid every day you work!
- Comprehensive health benefits (Day 1 eligibility)
- Paid training and career development programs
- Flexible scheduling with weekend availability premium
- Modern downtown Dallas workspace with free parking
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and professionalism
- Resolve billing, technical, and service issues through multiple channels
- Meet/exceed performance metrics (AHT, CSAT, FCR)
- Document interactions accurately in CRM systems
- Collaborate with team leads to improve service quality
- Participate in ongoing training and process improvements
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Strong typing skills (40+ WPM) and computer proficiency
- Exceptional communication and problem-solving abilities
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Bilingual (English/Spanish) candidates highly encouraged